Telecom leader with 20+ years driving product innovation, portfolio growth, and digital transformation. Experienced in launching greenfield operations across multiple countries, building telecom businesses from the ground up, managing P&L, forging strategic OTT and fintech partnerships, and leading cross-functional teams to deliver sustainable revenue growth.
Telecom leader with over 20 years of experience driving product development, portfolio growth, and digital innovation across Prepaid, Postpaid, Home Broadband, IPTV, Digital Apps, IoT, VAS, Mobile Wallet, Loyalty, and CVM.
Seasoned professional with extensive experience in greenfield telecom operations, having successfully launched and scaled three major telecom networks from inception. Strong record of managing full P&L for portfolios generating over RO 124m in annual revenue while consistently delivering healthy margins.
Skilled at building high-impact partnerships with OTT, fintech, and lifestyle Non-Telecom players, including Netflix, Amazon, YouTube and other OTT players and partnership with banks to create customer-focused, market-leading services.
Oman Telecommunication, Oman
Drive the postpaid growth roadmap, which includes pioneering the company's strategic move into Fixed-Mobile Convergence (FMC) by developing integrated bundle propositions and building the operational framework for launch.
WebWare - B2B, Oman
Defined strategic objectives and policies, driving growth across Digital, IT, IoT, ERP, application development, solutions, and B2B services.
EchoBees International - B2B, Oman
Led a new Digital wing for the company, managing the entire setup from scratch.
Oman Telecommunication, Oman
Transformed customer journeys and launched multiple innovative digital products and services.
Extensive experience in launching and scaling telecom operations from ground zero, having successfully delivered three major greenfield telecom projects across different markets and regions.
Played a key role in the launch phase of Warid Telecom’s Marketing Support Center in Pakistan, leading the setup of backoffice operations with eTOM-aligned processes, operational dashboards, regional operations teams, and franchise management, contributing to the successful launch.
Telecom leader specializing in Business Intelligence and Project Management, driving launch-phase initiatives, implementing data-driven decision frameworks, managing multiple high-impact projects—including consumer VAS (RBT, VSMS), STK menus, OTA platforms, and device management—and delivering actionable insights to enhance customer retention and operational efficiency.
Contributed to the strategic planning for Warid's West African expansion, leading the setup of the consumer marketing division, including Product Proposition, Consumer Support Backoffice, and SIM profile management, leveraging experience from prior successful greenfield launches.
Digital Acquisition
CVM
Agile & Scrum
Innovation
Pioneered home entertainment with country's first IPTV (Triple Play) service
Built Oman's digital payment landscape with 'eFools' e-wallet ecosystem
'Marhaba' calling product achieved OMR 40M in annual revenue
Built successful 'Ozone' youth segment with strategic partnerships
Introduced company's first roaming bundles 'Jawazak'
Best Digital Innovation, Outstanding Performer, GOLD medal awards
Pioneered FMC with integrated bundle propositions
Market's first E-sim Roaming targeting silent roamers
Revitalized 'Bagati' brand driving customer & revenue growth
Certified in Agile methodologies and principles
Product ownership and management certification
New Metrics - Innovation methodologies
New Metrics - Advanced marketing strategies
New Metrics - Product development innovation
New Metrics - Market research methodologies